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  • All online orders are final and non-refundable. We do not offer refunds/exchanges based on customer flavor preference.
  • Circumstance pending, Man&Sugar will issue a credit or re-send.
  • If, there is an issue with your order, please contact our Customer Service Team WITHIN 24 HOURS of when the package was received, and we will make every effort to make sure you are happy with your order. 
  • For damage claims, we require pictures of the external shipping box and the damaged product.
  • Shipping fees are non refundable.